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Hiver

About

Hiver helps us deliver fast and consistent support to our customers while we collaborate and track team performance directly from our inbox.

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followers: 192.0

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name: Hiver HQ

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companySize: Company size 51-200 employees

description: N/A

employees: 0

followers: 48985

founded: 2011

headquarters: Headquarters San Jose, California

industry: Industry Software Development

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llm_category

Source: chatgpt

llm category: Automation

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Source: hiverhq

biography: AI-first customer service platform that is (ridiculously) easy to use.

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name: Hiver

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Source: https://hiver.referralrock.com/l/1KEITH57/

markdown: ## The AI-first customer service platform Ditch clunky tools and bloated helpdesks. Manage support across live chat, email, and more – all from an easy-to-use platform that looks and feels just like your inbox. Start free trial Book a demo ### Your inbox – now a complete ticketing system Easy-to-use Shared Inboxes * Collaborate on conversations using Shared Drafts, @mentions and internal Notes without messy GCs and work. * Automate grunt work with workflows * Bring in customer data * Scale human-like service using AI* * Get actionable insights * Enable self-service on Live Chat ### Easy-to-use customer service platform for all the ways teams serve their customers * **Email management:** Manage group emails like inbox and help reply with shared notes. * **Live Chat:** Engage website visitors with live chat. * **Customer service:** Deliver support across multiple channels. ### Why 10,000+ teams love Hiver? * As easy to use as your inbox: What if we told you that you already know how to use Hiver? Yes, it's like your Gmail or Outlook inbox – extremely familiar and intuitive. Get started in under five minutes. * 5-star customer support: We go your teams support above and beyond for any questions, guidance, and 24/7 support on all platforms. * Customers love us: Rated 4.8/5 on G2. Compare with other market leaders in customer service software. * One platform built for every team – pick yours. * 250% improved efficiency and ROI: Maximize your ROI. * 100% SLA success rate. * 100% increase in productivity. * 50% decrease in email resolution time. * 90% increase in productivity. * 65% reduction in ticket resolution time. ### 10,000+ teams found a better way to deliver customer service. Your turn. Get unlimited users on Pro plan. No credit card needed. Book a demo

website_metadata

Source: https://hiver.referralrock.com/l/1KEITH57/

description: Fix customer service in minutes. Deliver stellar service across email, chat, voice and whatsapp with easy-to-use shared inboxes, ticketing, AI and workflows—all in on place.

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title: Hiver - The AI first Customer Service Platform

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Source: https://hiver.referralrock.com/l/1KEITH57/

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description: Fix customer service in minutes. Deliver stellar service across email, chat, voice and whatsapp with easy-to-use shared inboxes, ticketing, AI and workflows—all in on place.

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title: Hiver - The AI first Customer Service Platform

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instagram: hiverhq

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twitter: hiverhq

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